Sr. Operations Specialist
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The university investments team at the Charles Koch Foundation is looking for a strong problem-solver excited to apply their critical thinking abilities to innovative solutions. We are looking for a self-starter to build on current systems to improve reporting and knowledge sharing with the goal of optimizing resource allocation and decision making. The ideal candidate will understand that reliable, easy-to-comprehend data is critical for measuring success and will be motivated by how achieving this can aid in good decision-making. Excitement for the Foundation’s efforts to support academic initiatives that explore the ideas of a free society will also position this individual to find fulfillment and success in this role. As an employee of the Foundation, this person will learn how to use Market-Based Management® to innovate, challenge the status quo, and create value. Your responsibilities include: • Collaborate with multiple team members to ensure information on key metrics are accurate, complete, and reliable to support relationship management and optimize team performance • Optimize data and measurement systems to help the team identify trends and best practices that enable more effective resource allocation • Partner with team members to assess and identify project constraints and solutions to meet productivity, quality, and customer goals • Coordinate requests for reports and information and develop an effective means of packaging and disseminating reports effectively, tailoring approaches for different audiences • Proactively communicate project status, issues, and risks to stakeholders and internal sponsors Required knowledge and skills you bring to the team: • Bachelor’s degree and 3+ years of relevant experience • Prior knowledge of CRM, Salesforce preferred • Demonstrated ability to communicate clearly and concisely • Strong collaboration skills and desire to work in an environment where knowledge seeking and sharing is expected • Strong organizational skills, detail-orientation, and ability to multitask and prioritize effectively • High degree of analytical thinking and demonstrated ability to problem-solve independently; focus on results as opposed to completing tasks • Entrepreneurial spirit and high sense of urgency • Excitement for the ideas of freedom and well-being Benefits of Working at the Charles Koch Foundation • Flexible and fulfilling work arrangements • 401(k) matching • Comprehensive health, vision, and dental benefits • Full spectrum of life and disability insurance • Vacation, sick, and holiday pay • Eight weeks paid primary caregiver leave • Flexible Spending Accounts • Continual professional training • Organization-sponsored team-building activities • Company discounts for employees in more than 24 categories, including entertainment, travel, food, and sports • Located just one block from the Court House Metro Station • Metro benefits or paid parking in building garage • Newly designed space maximizes natural light and includes collaborative areas and quiet work stations • Fitness facilities, wellness rooms, and dry cleaning available in the building • Casual Fridays EOE/M/F/D/V The Charles Koch Institute and Charles Koch Foundation are working to advance a free society that best achieves long-term peace, civility, and well-being. We do this by supporting universities, non-profits, and professional training programs to find the ideas and talent that will stimulate a movement and change the world. Because here, your life’s work matters.